Case Management

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Case Management is a data management tool for
Environmental Health Officers. The module can be used
for:
- Complaint investigation
- Pest control
- Private sector housing standards
- Food Safety
- Licensing
- Health and Safety at Work
All information related to a case can be accessed from a
single graphical user interface (GUI).
Every stage of the case investigation process is catered
for. Officers can be allocated specific system
privileges dependent on their function within the team.
In addition, case monitoring facilities make it easy to
check the progress of on going cases.
The systems facilities for linking related cases and the
seamless integration to word processors eases the task
of standard letter writing whilst the built-in GIS has
numerous features that help improve case response
efficiency.
The modules powerful reporting facilities give Team
Leaders the ability to quickly generate and extract
statistics for performance monitoring and reporting.
The Case Management module includes document management
facilities that allow for a record of all in and out
going mail to be generated.
In addition, GeoEnviron Web solutions give you the
opportunity of publishing information contained within
the database to the intranet or the internet.
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